Privacy Policy

Last updated: 25 September 2026

This Privacy Policy explains how THG GLOBAL LLC ("we", "us", "our") collects, uses and protects your personal data when you visit or make a purchase from this website. We are the data controller of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

THG GLOBAL LLC, a limited liability company organised in Wyoming, USA
Principal office: 412 W 7th St, STE 1130, Clovis, NM 88101, United States
Email: shopifymateustavares@gmail.com

2. Personal data we collect

Identity and contact data: name, email address, phone number, billing and delivery address.
Order data: products purchased, order value, order history, communications with us.
Payment data: payments are processed by our payment providers. We do not store your full card details.
Technical data: IP address, browser and device type, time zone, pages viewed and how you interact with the site, collected through cookies and similar technologies.
Marketing data: your marketing preferences and whether you have subscribed to our emails.

3. How and why we use your data (lawful bases)

To process and deliver your order, handle returns and provide customer service – performance of a contract.
To comply with our legal obligations, such as tax, accounting and consumer law – legal obligation.
To prevent fraud, keep the site secure and improve our website and products – legitimate interests.
To send you marketing emails or SMS – consent (or, for existing customers, our legitimate interests under the Privacy and Electronic Communications Regulations “soft opt-in”). You can unsubscribe at any time using the link in every message.
To use non-essential cookies for analytics and advertising – consent.

4. Who we share your data with

We only share your data with trusted service providers who process it on our behalf and under our instructions, including:

Shopify Inc. and its affiliates (e-commerce platform and hosting);
payment processors (for example Shopify Payments, PayPal);
fulfilment partners and delivery carriers;
email and customer-service providers;
analytics and advertising partners (only where you have given consent to the relevant cookies).

We may also disclose data where required by law or to protect our legal rights. We never sell your personal data.

5. International transfers

We are based in the United States, and some of our service providers process data outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK Extension to the EU–US Data Privacy Framework (UK–US Data Bridge), the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

6. How long we keep your data

We keep order and transaction records for up to 6 years to meet legal and tax obligations. Marketing data is kept until you unsubscribe or withdraw consent. Other data is kept only for as long as necessary for the purposes described above.

7. Your rights

Under UK data protection law you have the right to: access your personal data; have inaccurate data corrected; have your data erased; restrict or object to processing (including direct marketing at any time); data portability; and withdraw consent at any time. To exercise any of these rights, email shopifymateustavares@gmail.com. We will respond within one month.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk, telephone 0303 123 1113. We would, however, appreciate the chance to deal with your concerns first.

8. Cookies

We use strictly necessary cookies to make the website and checkout work. With your consent, we also use analytics and marketing cookies. You can manage your choices through the cookie banner on our website and through your browser settings.

9. Security

We use appropriate technical and organisational measures to protect your personal data, including encrypted (HTTPS) connections and PCI-DSS compliant payment processing through Shopify.